Customers - Projects
Marks & Spencer Hellas

Marks & Spencer Hellas is a subsidiary of Marks & Spencer, one of the largest retail chains, with 29 branches in Greece and managerial responsibility for branches in 6 other countries.

 

Marks & Spencer Hellas

SingularLogic was commissioned to upgrade functionality on the Retail Management System covering stores in Greece, Bulgaria and Romania.

 

Challenges
  • To monitor through an online application all operations at all branches in real time.
  • To ensure that the company’s SAP ERP rapidly processed sales data.
  • To provide better quality services and optimise customer service experience.
  • To ensure a secure, fully controlled sales procedure.
  • To minimise handling errors.
  • To ensure the uniformity of procedures and regulatory compliance.
  • To ensure unlimited expandability.
Solution
  • SingularLogic provided an integrated Retail Management System based on the SingularLogic Retail System which was then tailored to meet the specific needs of the client.
  • Interface to the existing ERP (SAP).
  • Interface to the existing CRM system.
  • Support services for the overall solution (hardware in-store and software).

 

Benefits
  • Protection of previous investments by re-utilising legacy hardware.
  • Immediate reduction in operating costs and maintenance costs (by doing away with in-store servers).
  • Integration with the ERP (SAP) system.
  • Centrally managed information and changes.
  • Simultaneous support for the taxation / non-tax printing environment (using a Hash Generator).
  • Option to easily add on other functionality.
  • 3rd generation customer loyalty scheme.

View More

Η SingularLogic ανέλαβε την υλοποίηση και υποστήριξη συστήματος ηλεκτρονικού φακέλου υγείας και mobile εφαρμογής για τις νοσηλευτικές μονάδες του Ομίλου Υγεία.
SingularLogic developed a single corporate Business Intelligence platform to provide information to Olympic Air’s management team. Utilising SAP Business Objects technologies in conjunction with SAP...
SingularLogic’ assignment was to re-design business processes, implement and run all IT systems and business procedures for the companies DELTA, Vigla, and Eurofeed in Greece and United Milk Company...
In 2004, Singular Logic Bulgaria has successfully completed a project for the implementation of SingularLogic Enterprise ERP in Bulgaria K JSC. The system covers all activities of the company and all...