SingularLogic is a stalwart partner of the Ministry of Interior, having implemented e-Government projects for it for over 30 years.
Ministry of Interior
Western & Southern Greece Municipal Portals
The idea behind this project was to develop and run online municipal portals for 98 municipalities located in the Peloponnese, Western Greece and the Ionian Island Regions to facilitate the uptake of new technologies, especially the Internet, for the benefit of citizens and businesses.
Challenges
- To ensure citizens received faster information more efficiently.
- To ensure online handling of citizen requests.
- To record important information relevant to each municipality, determine just how important it was and bring it all under one roof while installing a central access point.
- To improve the image of each municipality and market the wider area.
- To familiarise citizens with new technologies.
Solution
An integrated IT system and related services were developed and comprised of:
- Multi-tier web-based applications utilising open-code software based on Java™ 2 Platform, Enterprise Edition (J2EE™).
- Hewlett Packard hardware and a high availability Oracle RDBMS were used.
- Interface with external systems was set up via Web Services.
- Infrastructure and application hosting throughout the entire project at a Data Center that guarantees unparalleled security and high availability.
Benefits
- Improved relations between municipalities and their citizens thanks to a modern communication channel.
- Increased levels of citizen participation in municipal affairs.
- Considerable time and resources savings for both municipal employees and for citizens using municipal services.
- Better levels of service for vulnerable population groups.
- A more transparent State.
