How DELTA Simplified Expense Management
How DELTA Simplified Expense Management
by Ioannis Tsarouchis, Sales Director Enterprise at SingularLogic
By utilizing the expertise of SingularLogic and the capabilities of Microsoft Power Platform, DELTA enhanced its business transformation, merging strategic focus with operational flexibility to achieve measurable results in its daily operations.
DELTA, a leading Greek company in the food industry, has implemented an innovative expense management solution built on Microsoft Power Platform, which is fully integrated with its ERP system. This solution represents a significant business transformation, enhancing efficiency, organizational agility, and user experience through automated workflows, increased transparency, and real-time access to information.
Challenges & Objectives
The expense management process was predominantly manual, leading to significant inefficiencies in accuracy, speed, and the overall employee experience. DELTA aimed to develop a fully automated solution integrated with its internal systems. This initiative is part of a comprehensive business transformation strategy, emphasizing enhancements in security, usability, and maintaining complete process traceability at every stage.
SingularLogic’s Approach
SingularLogic designed and implemented a fully automated solution based on Microsoft Power Platform, ensuring rapid development, flexibility, and full integration with the Microsoft 365 ecosystem. The solution includes expense submission with attached receipts, automated notifications, approval workflows, and advance payment management.
A significant feature of the solution is its bidirectional integration with DELTA's ERP system, facilitating the automatic creation of accounting entries and synchronizing employee data from the ERP into the platform. This integration delivers a high level of automation.
With proven expertise in Microsoft Power Platform and software integrations, SingularLogic delivered a solution that is fully aligned with DELTA's operational requirements and is scalable to accommodate future needs.
Strategic Value & Effectiveness
The solution's implementation is a successful example of combining technological innovation with business advancement. Through effective collaboration between the two organizations and a thorough understanding of the Finance Department's requirements, the project was executed promptly and adopted smoothly by more than 200 users throughout the organization.
The implementation of the new solution resulted in an 80% reduction in the time required for expense submission and a 60% decrease in processing time within the Finance Department. The initiative effectively eliminated errors and duplicate entries, while real-time monitoring and automated notifications enhanced both control and transparency. Furthermore, the system's comprehensive traceability in managing advance payments, along with its built-in automation features, significantly advanced operational efficiency.
User experience proved to be a key success factor. The fast and straightforward submission process, combined with clear workflow guidance, increased user confidence and reduced bureaucracy. The solution also contributed to improved corporate compliance and alignment with governance best practices, validating the role of technology as a catalyst in effective business process management. Additionally, the system is scalable and can be easily adapted to future business needs.
SingularLogic's extensive expertise in analyzing, designing, and implementing solutions utilizing Microsoft Power Platform played a crucial role in the project's success. This initiative now serves as a benchmark for organizations aiming to leverage contemporary business transformation tools to improve their operational efficiency and organizational agility.
