IT Service Desk
A customer service hub offering expert support
Business executives managing mission-critical operations or offering crucial customer support need readily available IT support services from experts that can provide targeted assistance and resolutions to their emerging issues.
SingularLogic's ΙΤ Service Desk is a specialized department with highly trained personnel equipped with the necessary infrastructure to meet the needs of Retail enterprises and Fuel Retail Stations.
All support requests are monitored through a specialized ITSM information system to ensure optimal management and efficiency of the services provided and provide comprehensive information to ensure service quality.
Support during business days and hours, 9:00 - 17:00
Contract-based support, according to the agreed SLA
Phone and Remote Support
Field Service and On-site Support Services nationwide