With their digital initiatives, Local Government Authorities seek to utilize technology to improve the service level for private citizens and businesses, simplify time-consuming and costly bureaucracy, and drive the efficiency of their human resources.
In this context, they use modern web services that enable them to serve citizens wherever they are and thus provide an upgraded service experience.
With over 35 years of experience, SingularLogic provides cutting-edge and flexible digital transformation solutions tailored to the specific needs of Local Government Authorities. In addition, our experienced consultants provide operational support and help Local Governments integrate the provided solutions seamlessly and efficiently with their daily operations.
For Local Government Authorities, Citizens and Businesses
For Local Government Authorities, Citizens and Businesses
- Fewer people waiting at services points for transactions/payments
- Significant revenue increase
- Interactive and personalized communication with citizens
- Data safety
- Reliability
- Seamless transactions with citizens
- 24x7 access from anywhere
- Data safety & authentication through TAXIS
- Direct information on due payments and payment history
- Quick processing of online applications
- Saving time for the Citizen without commuting and queuing
- Improved service experience
No personal or other data is stored in the cloud, as the platform does not have a database. Information provided to Citizens is directly sourced, in real-time, from the municipality’s information system. The communication channel is secure and complies with modern Internet Security Protocols and the security standards provided by SYZEFXIS.
Furthermore, the different financial services offered by the platform are all covered by the security layers of TAXIS. Before executing any financial transactions, people must first complete authentication through TAXIS.
Citizens and businesses can access detailed information on their debts to Local Government Authorities.
Online payments, through cooperating banks, enable citizens to meet their financial obligations directly and quickly.
Citizens can access their Local Government-related bills. This way, they can have a clear view of their bills, payment history, and balance analysis.
Following automated authentication processes, citizens and businesses can submit online applications, from requesting a birth certificate to complex requests requiring cross-checking with other authorities or even specialized applications required after emergencies.
Citizens and businesses can book and manage appointments online, choosing from the available dates and time slots.
Citizens can view and add their traffic tickets. Furthermore, they can proceed to pay for these tickets if they wish.
Citizens can view and register their paid local taxes. They can also directly calculate the amounts due and proceed to their payment if they wish.
Citizens can monitor the Local Government’s budget and its execution.