SingularLogic certified under ISO 20000 for its IT Service Management System

SingularLogic certified under ISO 20000 for its IT Service Management System

Athens, April 25th 2018. SingularLogic, a Marfin Investment Group member, successfully completed the certification requirements for the International Standard ISO 20000-1: 2011 for the Management of its Information Technology Services. The leading Software Vendor and one of the largest Integrated IT Solutions Group in Greece, is now one of the few companies in the country accredited with this highly demanding certification.

The international ISO 20000 standard is the most comprehensive framework for IT Services ensuring the alignment of services with customer requirements, based on international best practices (eg. ITIL). The ISO 20000 IT Service Management System certification endorses internationally SingularLogic for its ability to deliver quality and efficient services at guaranteed levels of availability and customer support.